We do not responsible for install, but if you are not professional and do not know how to replace, please send us message for help. This item is a LCD screen, not a laptop. One laptop model maybe has several screen models in different size, resolution. We will solve the problem for you.
Please do not leave feedback or open case before contacting us. Please contact with us in advance when you want to return items. Use our packing methods (bubble rope or sponge form) or similar ways to pack it well and return to us. Do not pack by envelope or breakable box. If you are not sure if it is the right item for you, please confirm with us and send your model number and pictures to us.If there are problems with the item please give us an opportunity to explain or resolve.